Bad reviews hurt your reputation if left unanswered.
Powered by Santos Automation
Reply to Google reviews in seconds with AI
Generate professional responses to good, bad, and awkward customer reviews without thinking about what to write.
Send us one review. We'll reply with a polished response you can post today.
No login required to start. Month to month. Manual setup support included.
3/5 stars
Google review
"The service was okay, but I waited too long and nobody apologized."
Professional
Friendly
Apologetic
Thankful
The problem
Most businesses ignore reviews because replying takes time
Generic replies make your business look careless.
Busy owners do not have time to write polished responses every day.
The solution
Santos Review AI writes the reply for you
Paste a review, choose a tone, and get a professional reply instantly.
Paste any customer review
Bring in the customer comment exactly as it appears.
Choose the right tone
Professional, friendly, apologetic, or thankful.
Copy the response
Use a ready-to-post reply in seconds.
Example
Turn an awkward review into a professional response
Customer review
The service was okay, but I waited too long and nobody apologized.
Generated reply
Thank you for your honest feedback. We're sorry for the long wait and for not acknowledging it properly during your visit. Your time matters to us, and we'll use this feedback to improve our service. We appreciate the opportunity to do better next time.
Built for local businesses
Save time, protect your reputation, and sound polished
Simple pricing
Start selling before building a full dashboard
Manual fulfillment keeps the MVP simple while customers prove demand.
Starter
$19/month
- Unlimited review reply help
- Good and bad review responses
- Professional tone options
- Manual setup support
Best for busy owners
Pro
$39/month
- Everything in Starter
- Custom brand voice
- Priority response templates
- Social post ideas from reviews
FAQ
Straight answers before you start
Do I need to install anything?
No. You can start by sending or pasting reviews and getting ready-to-use replies.
Does this work for bad reviews?
Yes. It is especially useful for negative or awkward reviews where you need to sound calm, professional, and responsible.
Who is this for?
Barbers, salons, restaurants, cleaners, dentists, mechanics, realtors, contractors, and any local business with customer reviews.
Can I cancel anytime?
Yes. Plans are month to month.
Ready today
Start replying like a professional business today
Get your first polished review replies today.
Send us one review. We'll reply with a polished response you can post today.